Terms & Conditions

SMS/Text Messaging Terms

Family Air Conditioning Inc offers SMS/text messaging services for appointment reminders, service updates, technician arrival notifications, and customer support communications. Messages are sent via the Alcreo Systems HVAC platform on behalf of Family Air Conditioning Inc.

By opting in to our SMS program, you agree to receive recurring automated text messages from Family Air Conditioning Inc at the mobile number you provided. Message frequency varies based on your service activity.

Message and data rates may apply. Your carrier’s standard messaging rates will apply to all messages sent and received.

You may opt out at any time by replying STOP to any message. After opting out, you will receive a single confirmation message, and no further texts will be sent.

For help, reply HELP to any message or contact us at 805-581-6055 or Familyair.billing@gmail.com.

Consent to receive text messages is not a condition of purchase or service. You are not required to opt in to SMS to use our services.

We will never share your mobile information with third parties for marketing or promotional purposes.

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, and other major US carriers.